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Summary — California Consumer Privacy Act (CCPA)

California Residents

Summary — California Consumer Privacy Act Updated January 1, 2020

CALIFORNIA NOTICE REGARDING CATEGORIES, SOURCES AND BUSINESS AND COMMERCIAL USES OF INFORMATION

The following chart contains the categories of information, as enumerated in CCPA Sec. 1798.140(o), of Information we collect, use, disclose and sell, the sources of the Information and our business and commercial uses of such Information:

CategoryCategory Name / Description1. Sources2. Business Use3. Commercial Use
A Identifiers - name, postal, email and IP address, telephone number User provided on registration, customer service inquiries and claim forms; related and 3rd party sources to verify and/or augment user supplied information Operational purposes including determining optional offers and deals to be displayed; customer service; fraud & security incidence detection; pre-population of user forms; website improvement Sold to third parties for marketing purposes; shared with third parties to determine deals to be offered and to pre-populate order forms
B Personal information categories listed in the California Customer Records statute &em; Identifiers and credit card information As above, plus user responses to offers and questions Same as 2. A Same as 3. A and to target sales of Information to third parties
C Protected classification characteristics under California or federal law - Age, marital status, sex Same as 1. B Same as 2. A Same as 3. B
D Commercial information - products or services purchased, obtained, or considered, or other purchasing data User provided customer service inquires and claim forms, from 3rd party advertisers and system collected website activity logs Same as 2. A and to determine amounts owed by advertisers and data purchasers Determine amounts owed by advertisers and data buyers and performance of data campaigns
E Internet or similar network activity -browsing and search history, information on a consumer's interaction with a website, application, or advertisement System collected activity logs and cookies Same as 2. A and to determine (i) whether user is a repeat visitor; (ii) performance of and amounts owed to paid media suppliers; and (iii) support proof of user consent for email marketing Same as 3. D
F Inferences drawn from other personal information - profile reflecting a person's preferences, characteristics, and attitudes Same as 1. B and system algorithms Same as 2. A None
 
   

RIGHTS OF CALIFORNIA USERS WITH REGARD TO THEIR INFORMATION

California users have several rights regarding the collection, use, disclosure and sale of their information under the CCPA. One of these rights, notice of collection of Information, is described above; the balance of these rights are described below and include the following rights:

  • Disclosure of information collected and sold
  • Opt-out from the sale of Information
  • Deletion of Information
  • Access and portability of Information collected
  • Non-discrimination

Exercising Your Rights, Verification and Timing.
To request Disclosure of Information Collected and Sold, Right to Opt-Out and/or Deletion of Information or to exercise any other data rights under California law, please contact us using one of the following methods:
Website: You may visit our Contact Us page and submit a request at https://www.leisurearts.com/contact-us
Email: You may write to us to exercise rights. Please include your full name and email address, along with why you are writing, so that we can process your request in an efficient manner and email us at customer_service@leisurearts.com.
Response Timing and Format. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request.
If we require more time, we will inform you of the reason and extension period in writing.

To prevent an unauthorized third party from accessing or making decisions regarding a user's Information, we verify all requests to exercise these rights (a verifiable consumer request). We do not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive, unfounded or abusive. We WILL require you to verify the requestor's identity. This may include furnishing a notarized and signed attestation along with proof of identity (i.e. driver's license, passport, state ID). A notary will identify the person appearing before the notary through personal acquaintance or by reference to significant proofs of identity such as passport, driving license, etc. Original documents must be mailed, faxed or uploaded via details we will provide in response to any access related inquiry.
In general, we will verify a request by matching the identifying information supplied by the user with the Information we already have for the user. If we cannot verify the user using the foregoing method, we may request additional information which we will not retain or use for any other purpose.
For all verifiable consumer requests, we strive to respond within forty-five (45) days of receipt. If we require additional time, which can be up to ninety (90) days in the aggregate, we will provide written notice. Any disclosures we provide will cover only the 12-month period preceding the verifiable consumer request's receipt and will be delivered electronically in a secure fashion. If, for some reason, we cannot fulfill or comply with your request, our response will explain that decision.
Disclosure of Information Collected and Sold. While users have the right to request different levels of disclosure regarding the collection, use, disclosure and sale of Information, we have elected to treat all requests from California residents as an exercise of expanded disclosure requests by businesses that sell Information. Once we receive and confirm your verifiable consumer request, we will disclose to you for the 12 months prior to your request:

  • The categories and sources of Information collected;
  • Our business and commercial purposes for collecting and selling that Information;
  • The categories of third parties with whom we shared that Information;
  • The specific pieces of Information collected;
  • If we sold or disclosed your personal information for a business purpose, we will disclose:
  • For sales - the Information categories for each category sold and the categories of third parties to whom the Information was sold; and
  • For disclosures - the Information categories for each category disclosed and the categories of third parties to whom the Information was disclosed

To request Disclosure of Information Collected and Sold or to exercise any other data rights under California law, please contact us using one of the following methods:
Website: You may visit our Contact Us page and submit a request at https://www.leisurearts.com/contact-us
Email: You may write to us to exercise rights. Please include your full name and email address, along with why you are writing, so that we can process your request in an efficient manner and email us at customer_service@leisurearts.com.
Right to Opt-Out. Users have the right to opt-out from the sale of their Information. We reserve the right to verify all opt-out requests using the methods described above.
While our agreements with third parties to whom we sell or disclose Information prohibit the further sale or use beyond the scope of our agreement with them, if a California user opts-out, we will notify all third parties to whom we have sold or disclosed the California user's Information within the previous 90 days and remind them not to further sell the Information. We will not ask a California user who has opted out to re-opt-in for one year after the California user opts-out. If the user requests a transaction with us that requires the sale of their Information, we will inform them that they have opted out and if they want to proceed with the transaction, we will offer the opportunity to opt-in by completing a two-step process.

To request Right to Opt-Out or to exercise any other data rights under California law, please contact us using one of the following methods:
Website: You may visit our Contact Us page and submit a request at https://www.leisurearts.com/contact-us
Email: You may write to us to exercise rights. Please include your full name and email address, along with why you are writing, so that we can process your request in an efficient manner and email us at customer_service@leisurearts.com.

Deletion of Information. You have the right to request that we delete any of your Information that we collected from you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request using the process set forth above, we will delete or deidentify (and direct our service providers, vendors and other applicable third parties to delete) your Information from our system other than from our archive servers (which we maintain for compliance purposes), unless there is an applicable exception.
We may decline to process your deletion request if the Information is necessary for us or our service providers, vendors or other applicable third parties for a number of reasons. The following are some of the reasons we may decline your deletion request:
Complete the transaction for which we collected the Information or provide the goods or services you requested;

Detect security incidents, protect, investigate and respond to malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
Identify and correct errors that negatively impact intended functionality; and
Comply with a legal obligation, including Federal and/or State tax liability and reporting.
If we do not comply with a deletion request, we will provide the grounds for our denial.

To request Deletion of Information or to exercise any other data rights under California law, please contact us using one of the following methods:

Website: You may visit our Contact Us page and submit a request at https://www.leisurearts.com/contact-us
Email: You may write to us to exercise rights. Please include your full name and email address, along with why you are writing, so that we can process your request in an efficient manner and email us at customer_service@leisurearts.com.

Access and Portability. California users have the right to access the Information we have collected about them in the previous twelve (12) months. Upon receipt of verified consumer request, we will provide the information in a readily usable format. You cannot request access more than twice in any 12-month period.
Nondiscrimination. We are committed not to discriminate against California users who exercise their CCPA rights. As such, unless otherwise permitted by the CCPA, we will not deny, charge you different prices or rates, or provide a different quality level of goods or services, including through granting discounts or other benefits, or imposing penalties, and/or suggest that you may receive a different price, rate, or quality level of goods or services. While we do not provide financial incentives for users who do not exercise their CCPA rights, please note that some of the functionality of our Website may be unavailable if consumers exercise their rights to have their personal information deleted.

Authorized Agent. The CCPA enables California users to appoint an authorized agent to act on their behalf to submit disclosure requests and or deletion requests under the CCPA. The authorized agent must register with the California Secretary of State. We will honor a request from an authorized agent provided you provide written authorization to the authorized agent to act on your behalf and we can verify your identity and the agent submits proof of authorization.
CCPA Metrics. We are required to compile certain annual metrics regarding the CPPA including the number of disclosures, deletion and opt-out requests we receive, the median number of days it takes us to respond and how many of each were denied. We will provide this information starting in 2021 by posting a link in this Policy.

Summary — Contact Details

You may contact us at the addresses set out below or by emailing Customer_Service@leisurearts.com
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Leisure Arts
Attention: Privacy Department
104 Champs Blvd., STE 100, Maumelle AR 72113 USA
If you are an EU resident, you may contact our Data Protection Officer at customer_service@leisurearts.com
If you have any comments, questions or concerns about any of the information in this Policy, or any other issues relating to the Processing of User Information carried out by us, or on our behalf, please contact:

Leisure Arts
Attention: Privacy Department
104 Champs Blvd., STE 100, Maumelle AR 72113 USA
customer_service@leisurearts.com

Our Data Protection Officer may be contacted at customer_service@leisurearts.com

 

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